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The Action Group

About Us

A Partnership Built for Growth

Many business owners become trapped as the highest-paid technician in their own company. We help change that by installing the systems, leadership structure, and operational discipline needed to create a business that grows beyond the owner.

From executive advisory and leadership development to sales systems, operational scaling, and profitability strategies, every engagement is customized to fit your business. We don’t offer generic coaching—we deliver practical solutions that produce measurable results.

The Founder

Built in the field. Proven at scale.

Led by Ben Jordan, The Action Group was built on real-world experience, not theory. Ben didn’t learn the trades from a whiteboard — he learned them with a wrench in his hand, then scaled a multi-brand home services operation across Utah and Arizona.

Everything he teaches — sales process, call-by-call management, technician leadership, operational scaling — has been pressure-tested in real service trucks, on real jobs, against real competitors. If it doesn’t work in the field, it doesn’t make the playbook.

"If it doesn't work in the field, it doesn't make the playbook."

What choose us

Why Choose The ACtion Group

Field-Tested Systems

Proven strategies built from real-world home-service experience—not theory.

Personalized Advisory

Every engagement is tailored to your business, goals, and growth stage.

Leadership Development

Build stronger leaders, accountable teams, and scalable operations.

Limited Client Access

We work with a select number of clients to provide dedicated, hands-on support.

Measurable Results

Increase profitability, improve efficiency, and build a business that runs without you.

The Process

We don't take every client. Apply.

Engagements are limited so every client gets real access — not a course login. Here’s how it works:

01

Submit your application

Five minutes. Tells us if we're a fit.

02

Strategy session with the team

45 minutes. We audit where your operation is leaking money.

03

Scoped engagement proposal

You leave with a plan either way — no pitch-deck fluff.

Application

Tell us about your operation. Applications are reviewed within one business day.