The Action Group (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website. This Privacy Policy explains what information we collect, how we use it, and how we protect it.

1. Information We Collect

When you visit our website, submit an application, contact us, or request information, we may collect information such as:

• Name
• Company name
• Email address
• Phone number
• Primary trade or industry
• Annual company revenue
• Business goals and challenges
• Information you voluntarily provide through forms or communications

We may also automatically collect limited technical information, such as your IP address, browser type, device information, pages visited, and general website usage data.

2. How We Use Your Information

We may use the information we collect to:

• Review and process applications
• Respond to inquiries and requests
• Schedule strategy sessions or consultations
• Determine whether our services are a suitable fit
• Provide advisory or training services
• Communicate with you about our services
• Improve our website and user experience
• Analyze website traffic and performance
• Maintain website security and prevent misuse

We do not use your information for purposes unrelated to the reason it was collected without appropriate notice or, where required, your consent.

3. Information Sharing

We do not sell or rent your personal information.

We may share information with trusted service providers that help us operate our website and business, such as:

• Website hosting providers
• Form and communication platforms
• Scheduling and appointment tools
• Analytics providers
• Email and customer relationship management platforms
• Payment processors, when applicable

These providers are permitted to use information only as necessary to provide services to us.

We may also disclose information when required by law, legal process, or to protect our rights, users, or business.

4. Cookies & Analytics

Our website may use cookies and similar technologies to improve functionality, understand how visitors use the website, and measure website performance.

We may use analytics tools to collect information about website traffic and visitor behavior. These tools may collect information such as pages viewed, approximate location, device type, browser type, and referral sources.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.

5. Communications

If you submit an application or contact form, we may use the contact information you provide to respond to your request, follow up regarding your application, schedule a strategy session, or communicate about services you have requested.

You may request that we stop sending non-essential communications at any time.

6. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, complying with legal obligations, and enforcing agreements.

When information is no longer needed, we may securely delete or anonymize it.

8. Third-Party Websites

Our website may contain links to third-party websites, podcasts, social media platforms, or other external services.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of those websites before providing personal information.

9. Children’s Privacy

Our website and services are intended for business owners and professionals and are not directed toward children.

We do not knowingly collect personal information from children.

10. Your Privacy Choices

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:

• Request access to information we hold about you
• Request correction of inaccurate information
• Request deletion of certain information
• Withdraw consent where applicable
• Request information about how your data is used

To make a privacy-related request, please contact us using the information provided below.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, technology, or legal requirements.

When changes are made, we will update the “Last Updated” date at the top of this page.